a1971's Privacy Policy

01. Introduction

a1971 is a safe and reliable online casino and sports betting platform for Bangla-speaking players in Bangladesh. We place the highest importance on our users' privacy and are always committed to protecting their personal information.

This privacy policy describes what information we collect from you when you use a1971's website and services, how that information is used, where it is stored, and how you can exercise your rights. By using this platform, you consent to the terms of this policy.

We will notify you in advance of any changes to this policy wherever possible. However, you are advised to review this page regularly, as this policy may be updated as the service develops.

02. What Information We Collect

We may collect various categories of information when you use the a1971 platform. This information comes from two main sources — what you provide directly, and what is generated automatically through your use of the platform.

2.1 Information You Provide Directly

• Name, date of birth, and gender
• Email address and contact details
• Payment-related information — such as account details needed for bKash, Nagad, Rocket, or bank transfers
• Documents submitted for identity verification (national ID card or passport)
• Username and password you create
• Messages you send when contacting the support team

2.2 Automatically Collected Information

• IP address and device identifiers
• Browser type, operating system, and screen resolution
• Date and time of entry and exit from the site
• Pages you visited and how long you spent on them
• Information collected through cookies and similar tracking technologies
• Login time and session-related data
• Gaming and betting activity logs

2.3 Information Received from Third Parties

In some cases we may receive information from identity verification service providers, payment processors, or fraud prevention services. This information is always used solely to ensure the security of the platform and the protection of your account.

03. How Your Information Is Used

a1971 uses your personal information only for lawful and specific purposes. The main purposes are set out in detail below:

3.1 Account Management and Service Delivery

• Creating, verifying, and maintaining your account
• Processing transactions — deposits and withdrawals (bKash, Nagad, Rocket, and bank transfers)
• Managing your gaming history and balance
• Running bonus and rewards programs

3.2 Security and Compliance

• Verifying identity and confirming age (21+)
• Preventing fraud, money laundering, and other illegal activity
• Detecting and preventing multiple account registrations
• Ensuring platform security and server integrity

3.3 Customer Service

• Resolving your queries and complaints
• Providing support via live chat and email
• Sending important service-related notifications

3.4 Service Improvement

• Analysing and improving the user experience
• Testing new games and features
• Monitoring the technical performance of the platform

04. Cookies and Tracking Technologies

a1971's website uses cookies and similar technologies to operate effectively and to provide you with a better experience. Cookies are small text files that your browser stores on your device.

4.1 Essential Cookies

These cookies are essential for the platform's basic functionality — such as maintaining login sessions, verifying security, and preventing fraud. Without them, the platform will not work properly.

4.2 Functional Cookies

These cookies remember your preferred language settings, game preferences, and account customisations, so you do not have to set them up again each time you visit.

4.3 Analytical Cookies

These cookies help us understand how users interact with the platform. This data is used to improve service quality and is always analysed in aggregated and anonymous form.

You can control or disable cookies by changing your browser settings. Keep in mind that disabling certain cookies may limit some functionality of the platform.

05. Information Sharing and Disclosure

a1971 does not sell or rent your personal information to third parties under any circumstances. However, information may be shared in certain specific situations, which are discussed in detail below:

5.1 With Service Partners

a1971 works with certain trusted third-party service partners — such as payment processors, identity verification agencies, and technology service providers. These partners may only use information for the purposes specified in their agreements and are also required to comply with strict privacy standards.

5.2 Legal Obligations

If a competent court or government authority requests information through a legal process, a1971 may provide that information under legal obligation. In such cases we will make every effort to notify you as far as possible, unless prevented from doing so by law.

5.3 Fraud and Security

Necessary information may be shared with relevant authorities or industry security organisations for the purpose of preventing fraud, money laundering, or other illegal activity.

5.4 Business Transfers

In the event of a business merger, acquisition, or restructuring, user information may be transferred to the new owner. However, the terms of this privacy policy will continue to apply in such cases.

06. Data Security Measures

a1971 uses industry-standard security technologies and practices to protect your information. The key elements of our security framework are listed below:

• SSL Encryption: All information transmitted between your browser and our servers is encrypted using SSL/TLS technology.
• Data Encryption: Sensitive information relating to payments and identity is also encrypted when stored in the database.
• Access Controls: Only authorised staff may access information needed to carry out their designated duties.
• Regular Security Audits: Our systems undergo regular security audits to identify potential vulnerabilities.
• Firewalls and Monitoring: Advanced firewalls and real-time monitoring systems are active at the server level.

While we make every effort to ensure the highest level of security, no method of transmitting or storing information over the internet can be guaranteed to be 100% secure. You are also responsible for keeping your account password confidential and never sharing it with anyone.

07. Data Retention Period

a1971 retains your personal information only for as long as is necessary to fulfil the relevant purpose.

• Active Accounts: All relevant information is retained for as long as your account remains active.
• Closed Accounts: Even after an account is closed, certain information may be retained for a defined period for legal, financial, and security reasons.
• Financial Transaction Records: Transaction-related information may need to be retained for an extended period to comply with financial regulations.
• Unnecessary Information: Information that is no longer needed for any purpose is securely deleted or anonymised.

08. Your Privacy Rights

As a user of a1971, you have certain important rights regarding your personal information:

8.1 Right to Access

You can find out at any time what information we hold about you. Please contact the support team to make this request.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you can request that it be corrected. This can be done through account settings or via support.

8.3 Right to Request Deletion

In certain circumstances you can request that your information be deleted. However, due to legal obligations or ongoing transactions, some information may not be immediately deletable.

8.4 Data Portability

You can request a copy of your personal information in a convenient format.

8.5 Right to Object to Processing

You can object to the use of your information for specific purposes, particularly in the case of marketing communications.

To exercise any of the above rights, please contact our support team. We will make every effort to respond to your request as quickly as possible.

09. Protection of Minors

The a1971 platform is strictly for adult users aged 21 or above. We do not intentionally collect any personal information from minors.

If we learn that a minor has created an account, that account will be closed immediately and all associated information will be deleted. We confirm age through the user identity verification process.

A note to parents — please stay aware of your children's online activity and take the necessary steps to keep them away from gambling-related platforms.

10. Changes and Updates to This Policy

a1971 may update this privacy policy from time to time due to service improvements, technological changes, or legal requirements. For any significant changes, we will notify you in the following ways:

• By updating the "Last Updated" date on this page
• By sending a notification to your registered email address
• By displaying a notification when you log in to the platform

Continuing to use the platform after changes have been made means you agree to the updated privacy policy. If you do not agree with the new policy, you may contact the support team to close your account.